Loss of image on a single camera implies that at least one of three things has happened:
- A faulty power supply to the camera.
- A faulty connection between the camera and the recorder.
- A faulty camera.
Option 1 is rare as all cameras are usually driven off a single power supply. Hence, if the power supply is faulty, then power would be lost to all cameras.
We're sorry to say that if either option 2 or 3 are the case, then you need to call us to arrange a service visit.